Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Frequently Asked Questions
When will my order ship?
Our current turnaround time is 1-2 weeks. We always aim to get our products shipped as soon as we can. However, please be prepared to wait the full 2 week turnaround time when ordering.
Does your shop take custom orders?
Yes!! We are happy to do custom pieces upon request! Message us on Etsy or Instagram @themagialsisterco with your ideas and we will be more than happy to assist you!
Care instructions
Each product is handmade and constructed by us. While we stand behind the durability of our products please handle each item with care.
Phone/computer screen variations
Please note due to variations in phone/computer screens colors may differ.